Wednesday, September 12, 2012

Important Notice

The university is currently experiencing problems with our main website, www.su.edu.  The IC staff and OMC are working diligently together to resolve the issue.  The issue is isolated to www.su.edu.  Blackboard (learn.su.edu) and WebAdvisor are not affected and are functioning normally.  We apologize for any inconvenience and will notify you of any updates.

Quick Announcement

IC TO MOVE FILE SERVERS TOMORROW MORNING
 
Institutional Computing (IC) will move three file servers on Thursday, Sept. 13, between the
hours of 6:30 and 7:30 a.m. Two of the servers to be moved are the primary servers that 
provide access to the H: (Admin), I: (Faculty), K: (Student) and L: (Working) drives. The third 
server provides access to the Master Calendar. Each server is expected to be down for 10 to 
15 minutes while it is being relocated.

Tuesday, September 11, 2012

Blackboard 'Group by Term' Notice

In your Blackboard Course List settings that allow you to Personalize your course list, you will notice that the first option is titled Terms.  Under terms, you may have noticed a new option called Group by Term.  This option should not be selected.  SU courses are not tagged with a term code at this time.  Therefore, the Group by Term option will not work correctly.  If courses appear to be listed incorrectly or missing, please make sure that you have not selected the Group by Term option.



 *Image of Personalize: Course List page with Group by Term unselected.


As always, if you have any questions feel free to contact the Help Desk --
https://sites.google.com/a/su.edu/su-help/Contact-Info

Monday, September 10, 2012

Unscheduled Bb Outage tonight (9/10) 10p-Midnight

Unscheduled Bb Outage tonight (9/10) 10p-Midnight

Post date: Monday, September 10, 2012
IC needs to apply some updates to the Blackboard server tonight starting at 10:00 p.m. Eastern USA time. We hope to have it back up quickly, but may take as long as 2 hours. If you have problem accessing Bb outside this outage, please email bbsupport from your SU email stating the problem and time of issue.
Thanks, Bb Support.

Friday, September 7, 2012

Notice -- Mac PDF Issue

Notice -- you may need to install the following plugin if you are using a Mac and have experienced issues when attempting to access PDF files in Blackboard.

Please click on the following link to install the PDF Browser plugin, which should resolve this issue.

http://www.schubert-it.com/pluginpdf/

Also--please feel free to contact the IC Help Desk if you have any questions.

via email -- helpdesk@su.edu

Detailed Contact Information for the Help Desk located @
https://sites.google.com/a/su.edu/su-help/Contact-Info


 

Thursday, September 6, 2012

Blackboard Tasks and Google Tasks


Getting organized is often initiated by the always reliable and almost always accomplished to-do list. 

With Blackboard Tasks and Google Tasks you will stay organized and mark off completed tasks in no time. 

Blackboard Tasks --  

The Blackboard Tasks tool organizes various tasks such as activities and projects and prioritizes these tasks.  Below is a link to a video explaining how to stay organized by managing your Blackboard tasks.

http://ondemand.blackboard.com/r91/movies/bb91_student_managing_tasks.htm

*Note--tasks may not be available depending on instructor.  

**Clicking on the above video link will take you to content provided on the Blackboard Learn, Release 9.1 On Demand Student Learning Center site @
http://ondemand.blackboard.com/students.htm -- Blackboard Inc. 1997-2011



Google Tasks --

Google Tasks allows you to create custom To-Do lists and add task items to your Google Calendar.

The following link provides information on creating Google Tasks from emails as well as creating tasks through your Calendar or on your mobile device.  Simply click on the Learn More link located below each item (Gmail, Mobile or Calendar) to access further information on adding and customizing task items.  


http://mail.google.com/mail/help/tasks/

**The content in the above link directed to Google Tasks Help is owned and provided by Google -- Google, 2012. 


Wednesday, September 5, 2012

Google Calendar Tool

Google Calendar is a simple and free tool available through your SU email account.  Using Google Calendar will help you remember every must attend event and paper/project due date.

Below is a video on Creating Events in Google Calendar.




**This video was taken from The Google Channel on Youtube, Google's official Youtube channel.


Please visit the Google Calendar Help Center for further information regarding Google Calendar setup and topics.
Google Calendar Help Center -- 


More Google resources can be found on the SU Help Desk page @ -- 

Tuesday, September 4, 2012

Blackboard Calendar Tool

Who said the New Year is the only opportunity available to pledge improvement?  I am going to pledge improvement in September.  This month I vow to be more organized.  Thus, the blog this week will be dedicated to exploring various technology tools available that will assist in getting and staying organized.

Today's Tool --

Blackboard Calendar

Note: Your instructor controls which tools are available. If this tool is not available, your instructor may have disabled it.

The Bb Calendar tool allows you to view events by day, week, month, or year. You can view and organize upcoming and past events into categories. Personal Information should be placed on your Google Calendar located within your SU email environment not Bb.

You will see different options in the calendar depending on where you access it. When you access the calendar through a course only those calendar items that relate to your course appear.

Course Calendar events appear to all members of the course. Common entries include upcoming tests, due dates for assignments, or special lectures. If you access the calendar while in your course, you will only see the entries you have added.


How to Open the Calendar 
 
1. On the Course Menu, click Tools.

2. On the Tools page, click Calendar.




 
 
**Remember to visit the Blackboard Support page for other helpful tutorials and instruction sheets.?